If you’re still having trouble using the iTunes Store, visit the Billing and Subscriptions website. Visit the iTunes Store Requests website, then visit the iTunes Store at a later date to see if the song or album is available. If you can’t find the song or album you’re looking for, it may not be available for sale. See the Apple Support article Availability of Apple Media Services. Make sure the iTunes Store is available in your country or region. To verify your account information, click Manage Payments next to Payment Information. Choose Account > View My Account, then sign in (if necessary). Make sure your account information is accurate and that you don’t need to correct a problem with a previous purchase. Make sure your computer’s date, time, and time zone are set correctly. iTunes Store very slow to load, and cant View My Account (on PC) Been running iTunes on my PC for a hundred years. If your internet connection is OK, there may be a problem with the iTunes Store. If your computer still doesn’t connect, make sure your internet connection is working-open a web browser and visit a website. If you see a message that your computer can’t connect to the iTunes Store, choose another item from the pop-up menu (Podcasts, for example), then click Store again. If you’re unable to browse, sign in to, or buy music from the iTunes Store in the iTunes app on your PC, try the following: Move your iTunes library to another computer.Add and edit information about items in your library.Turn on your device’s accessibility features. Back up your iPhone, iPad, or iPod touch.Create, delete, and use Smart Playlists.If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in. Create, edit, and delete standard playlists Enter your Apple ID (or an email address or phone number that you use with Apple services) and your password.Transfer purchases from a mobile device.Import from other computers using Home Sharing.Import items from your computer or another computer.
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